International Shipping Information
Want to place an order but don't live in the United States?
Step 1: Read through the Frequently Asked Questions (scroll down).
Step 2: Place your order as usual on our website.
Step 3: Submit the Confirmation Form (link is below).
Frequently Asked Questions:
How long will shipping take?
7-28 Business days (not consecutive calendar days). This can also vary depending on shipping delays that we have no control over (even taking up to 3 months for a package to arrive).
How much will shipping cost?
International shipping can be anywhere from $22-40, depending on the weight of the shipment and destination. On international orders, "Free Shipping on Orders over $60" does not apply.
What about customs fees and taxes?
Once the shipment leaves us, the Customer is required to pay any customs fees or taxes on incoming packages. Check with your mail delivery service FIRST before ordering if concerned about expensive customs fees.
Can I make a return or exchange an item?
Unfortunately the process is not simple, so PLEASE measure first and be 100% sure you like what you are about to order. It takes time to ship your order, plus more time for you to ship it back, and us to re-send a new item. All of this will cost extra shipping charges that the customer is resposible for. It is easier to read the product description carefully and measure BEFORE placing your order. If you have questions about sizing, please e-mail us before placing the order.